SUPER TECH SUPPORT

Your Website Problems, Solved.

Ever wish you could hire a web wizard to sort out your site problems? Now you can.

Watch this 5-minute video (or keep reading) to learn about Super Support.

ABOUT ME

A Squarespace Wizard

My name is Vic and I’ve been helping busy business owners look good and win work online for 15 years.

I’ve made hundreds of sites for small businesses and advised on digital marketing, systems, and tools... things many small business owners view as the bane of their existence.

And I love solving these tech headaches for you.

Why Choose 1-on-1 Live Squarespace Tech Support?

If you’re struggling with your Squarespace website, I’m here to help. Maybe you like your site but need some tweaks you can’t figure out how to do. A super support call lets you ask questions in real time. I walk you through your site, and make sure everything works well together.

This is different from Squarespace’s support. While they do offer live chat (on an increasingly limited basis), there’s certainly no live screensharing, and if you’re trying to do something that’s not supported or covered in their official help docs, they’re gonna say “Good luck with all that.”

This is also different from the Squarespace forum - which is a great place to find custom code tweaks and out-of-the-box solutions, but if you can’t figure out how to implement them for yourself, you’re up a creek without a paddle.

How It Works

01

Pay For A Call

Hop over to the Super Support checkout page and pay for your call.

02

Pick A Time

Immediately after checkout, you’ll be redirected to my secret scheduling link. It’s also sent to your email, just in case.

03

Get Help

No need to stress about being fully ready. Just come with your questions and ideas. (And any necessary files and/or written words.)

I’ll guide you to achieve as much as we possibly can in our time together. We'll share screens, make live updates, and if you want, I can make the changes for you or guide you through them.

Each session is 60 minutes. So it’s good for us to have clear goals and a focused approach. If you need more time, you can book another hour. We’ll wrap up a few minutes before the end of the hour to discuss next steps. Post-call, I’ll provide resources, a video recording, and detailed notes of what we accomplished.

CASE STUDY

Corinne is a clothing designer and now helps coach other designers.

She had been stuck with her tech stack, spinning her wheels for hours.

In one call, we sorted it all out. Here's what she had to say:

“He was so fast and efficient. He followed up with a video of our call so I can rewatch and an outline of what we went over. He didn’t waste my time and was very generous and honest. If you’re like me and tech is an actual nightmare, he is a great solution.”

Super Support FAQ

  • Website Audit: If you made your site yourself, I can review it and add custom elements, fonts, plugins, or tweaks to elevate your design.

    Improve Page Speed: I can optimize your site to load faster and improve performance.

    SEO Review: Wondering why your site isn’t ranking? We can tweak your site to boost its visibility on Google.

    Add Plugins and Integrations: Struggling to add basic plugins or a service? I can help elevate your site’s functions or design.

  • The bottom line is, sometimes live support is the quickest way to check tasks off your to-do list. In just one hour, we can tackle the things you’ve been putting off or struggling with on your own. It’s all about real-time collaboration.

  • You get...

    An hour of live support from a web design pro

    A recording of our call to refer back to anytime

    A plan of action for anything we can't get done

    Your website problems solved and questions clarified

  • Remember, with super tech support, what you’re booking is an hour of focused troubleshooting and problem-solving, not an end-to-end deliverable. We'll aim to cover as much as possible and prioritize your tasks to ensure a successful experience. If you still have tasks left, you can book another hour.

  • If you can’t afford to hire me for Super Support, check out my Ask Me Anything tech support hotline. There, you can send me a video message that I can answer in a future video on my Youtube channel. 

  • No worries! Reach out via my contact page.